We accept files in Vector and Photoshop formats. For vector formats we recommend you send us the file in Adobe Illustrator .AI .EPS or .PDF. If sending in photoshop .PSD please make sure it is saved with layers visible. If sending your logo as well please make sure it is saved in the above mentioned formats. Bitmap format such as jpg, jpeg, bmp, png, tiff are not recommended for printing.
For your font to be rendered correctly please send all fonts saved in outline formats in Illustrator. Please see image below for example.